www.cleartrip.com is the official web site of Cleartrip, India.
From the site, people can search and book domestic and international flights. In the section “flights”, people can achieve this goal. They need to provide the flight information they want and fill out the search form. The information they need to input include the destination and the place of departure, the departure date and returning date, the number of passengers including children. Once they filled out this form correctly, they can hit the button “search” to get the information in seconds. Travelling by flight could be a dangerous thing. People may choose to buy insurance. This site also offers information about travelling insurance. People can view the details from the relevant link at the top side of the page.
From this site, people can find hotels in worldwide destinations. In the section “hotels”, people can find such kind of information. They need to enter the information, such as, the destination city, the date of check in and checkout, the number of rooms and the number of customers including children. Hit the button “search hotels” and people can get the results in seconds.
Some people would choose travel by train. From the site, people can find the Indian Railways train calendar. They can also search trains by entering the departure place and destination, the date of departure and returning, the number of passengers including children and the class.
People can find current offers at the right side of each section. The search tools and guides are also available on the site and people can find them from the link “more” at the top side of the page.
The service of the site sounds great. But I think the site should put the following information at conspicuous place: the changing polices. People usually book the flights, hotel or trains beforehand. But things change all the time. No one can predict what will happen in the future. Once people have something emergency or surprising and cannot make the tour, what about the book-thing. Do you get full refund or just part of it? I think the site should put this kind of information—terms of use and the relevant polices at some conspicuous places so that people can make a well-informed decision. From the site, people can get the police station maps in the entire city so that they can find the nearest police station when they need help.
In addition, I think the site should introduces the distinguishing features of booking flights, hotels and trains from the site, on other word, what kind of benefits people can get by booking on the site. Thus, it can attractive more people.
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